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cannot Connect to Product server:normanasa.vo.llnwd.net
01-19-2012, 12:55 PM
Post: #1
cannot Connect to Product server:normanasa.vo.llnwd.net
Hi Norman Support Team,
I m trying update Norman end point protection but its giving error :
(17:15:25 niu.exe (0) ErrorEx: Cannot connect to product server: normanasa.vo.llnwd.net).
I browse through norman support forum, they suggested to repair.
I repaired twice and reinstalled Nepro. still getting the same err.
Can u help on this please.
Thanks in advance.
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01-19-2012, 01:00 PM
Post: #2
Re: cannot Connect to Product server:normanasa.vo.llnwd.net
This is probably a local problem at your side. It could be caused by a peronal firewall on your computer, or a hardware firewall in your network.

Please see these articles:
http://www.norman.com/support/support_is...e/67843/en
http://www.norman.com/support/support_is...e/67750/en

Regards,
Eirik
Norman Support

Note well! Norman support is monitoring the forums, but will not be able to answer all posts. For urgent technical support, please contact your local Norman Support department.
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01-19-2012, 01:07 PM
Post: #3
Re: cannot Connect to Product server:normanasa.vo.llnwd.net
Some malware will block access to our update servers. If your PC is infected with such malware that might be the cause of this problem.

Regards,
Eirik
Norman Support

Note well! Norman support is monitoring the forums, but will not be able to answer all posts. For urgent technical support, please contact your local Norman Support department.
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